Download the
ICLEI Europe Whistle-blower report form [docx]
to fill it offline and send it to iclei.whistleblower-europe@iclei.org.
Fill in a report directly online
ICLEI Europe Whistleblower report form - online
For more information on how to submit a report click on the sections below.
An eligible report is considered to be any action that is in breech of policy or law concerning how operations are being handled or how projects are is being implemented. In order to be eligible, the report needs to answer the following criteria:
The reported violation concerns professional activities conducted by ICLEI European Secretariat. It covers all components of operations and activities, including those undertaken by subcontractors and subgrantee on behalf of ICLEI.
At the time of the report, the person providing the information must have had sufficient reason to believe that the information reported or disclosed by him or her was true.
The report from the whistleblower concerns a violation of the law. Examples of legal violations that can be reported through the whistleblower reporting system include:
Report not dealing with unlawful actions mentioned above.
Please keep in mind that for complains that are not eligible under the Whistleblower Mechanism might still be receivable through other channel.
Indeed, the ICLEI Europe Whistle-blower Mechanism does not replace the other channels available to staff to file reports. ICLEI Europe Staff Council, HR (Human Resources), and the Group of Trust from ICLEI European Secretariat all still fulfill their roles in receiving and addressing complaints respectively to their areas of expertise. However the ICLEI Europe Whistleblower Mechanism, eponymously indicates a channel that is specifically for issues not dealt with by the primary channels in the first instance concerning unlawful acts.
Formal report feedback is submitted and the ICLEI Europe Whistleblower Mechanism (IEWM) acknowledges receipt within 5 working days. If additional information is required, clarification will be requested.
For the best outcomes, the more detailed the relevant information submitted, the better, e.g. copies of documents, corroborating witnesses, media reports, photos/video recordings, dates, attempts to contact project officials locally or use project-based complaint mechanisms.
Report is processed, assessing if it’s eligible within the ICLEI Europe Whistleblower Mechanism scope (see above) and categorised to be reviewed by the relevant independent panel within 30 working days. The IEWM shall maintain contact with the whistleblower, request further information if necessary and take appropriate follow-up action. Follow-up measures are, in particular, internal investigations, but may also include submission to a competent authority.
Problem solving procedure and/or mediation takes place, with an in-depth appraisal of the issues and impact. A resolution is proposed or compliance review performed, during the following 20 working days, depending on the complexity of the issue, and is communicated to the affected party.
The ICLEI Europe Whistleblower Mechanism will keep all whistleblowing reports anonymous and confidential. However, in addition, the Whistleblowing reports can be made anonymously by ticking the corresponding box in the form.
Any unjustified professional discrimination or threat thereof in connection with a report made by the Whistleblower under this process is prohibited. This may include but is not limited to terminations, demotions, or refused promotions, as well as changes in job assignments or disciplinary measures. If a Whistleblower claims to have suffered a disadvantage as a result of a report or disclosure it should inform the ICLEI Europe Whistleblower Mechanism who will take the appropriate action.
The Whistleblowers have also the right to directly external reporting offices at various federal and state agencies depending on the violation reported (e.g. BaFin for Finance, Bundeskartellamt for Competition, Bundesamt für Justiz for the rest). The German Government and the Länder might, at a later stage, create new external reporting entities.
Further information is available in the
Factsheet: Internal whistleblowing procedure at ICLEI